Jan Brueckner, professor of economics at UC Irvine, said overbooking can actually benefit consumers. If an airline flies with empty seats, it forgoes revenue on the flight. “Eliminating empty seats is a good idea because it keeps fares down,” he said. “People don’t like it because it’s crowded, but still, they care more about the price than anything.”

For the full story, please visit http://www.latimes.com/business/la-fi-united-boarding-20170412-story.html.

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