Cramped seats and angry passengers lead to diverted flights
Cramped seats and angry passengers lead to diverted flights
- September 2, 2014
- Jan Brueckner, economics professor, is quoted in the Los Angeles Times September 2, 2014
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From the LA Times:
Surveys show that uncomfortable seats and shrinking legroom have become the top gripes
of travelers, surpassing ticket prices and security lines. … As airlines squeeze legroom
in their cheapest seats, they have started charging passengers for extra legroom in
other seats. … The trend is likely to lead to more bickering between passengers, said
Jan Brueckner, a UC Irvine economics professor. "It always irritates the hell out
of me when someone does a full recline in front of me," he said. "But I think people
need to be more considerate in these tight cabins."
For the full story, please visit http://www.latimes.com/business/la-fi-legroom-fights-20140903-story.html....
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