Tech's roving R&D man

Tech's roving R&D man
- November 29, 2010
- Jan Chipchase, IMTFI researcher, and Bill Maurer, anthropology professor and chair and IMTFI director, are featured in Fortune November 29, 2010
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From Fortune:
Jan Chipchase is the Indiana Jones of technology for the developing world. The British-born,
Shanghai-based researcher travels the globe, trying to understand how and why the
planet's poorest people would use cellphones and other gadgets. Part cultural anthropologist
and explorer, and part designer and entrepreneur, Chipchase uses his findings to develop
new products and services that can help improve commerce and life in remote and sometimes
dangerous parts of the world, such as Accra, Ghana, or Jalalabad, Afghanistan. Chipchase,
40, earlier this year joined San Francisco consultancy Frog Design to help the firm
better understand the needs of consumers in the developing world -- people that Frog's
clients (Disney (DIS), Hewlett-Packard (HPQ), and Dell (DELL), to name a few) are
eager to serve. Before leaping to Frog, Chipchase spent more than a decade at Finnish
phonemaker Nokia (NOK) studying users in far-flung emerging markets. "He was one of
the first people to write about the use of airtime as a form of currency," says Bill
Maurer, an anthropology professor at the University of California at Irvine. Chipchase
documented Uganda's sente system, in which villagers transfer money across distances
by buying and passing along cellphone minutes. Vodafone (VOD), the U.K.-based mobile-phone
operator, later launched a similar money service in Kenya with a local partner.
For the full story, please visit http://tech.fortune.cnn.com/2010/11/29/techs-roving-rd-man/.
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